📅 Last updated: January 1, 2025
1️⃣ Information We Collect
When you use Tuftra, we collect:
- Personal Info: Name, email, phone, shipping address
- Payment Info: Processed by Razorpay/PayPal — we never store card numbers
- Order History: What you bought, when, from which seller
- Device Info: IP address, browser type — for security only
2️⃣ How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and tracking updates
- Provide customer support via support@tuftra.com
- Prevent fraud and ensure platform security
- Send promotional emails (opt out anytime)
- Improve our website and services
3️⃣ Payment Security
🔐 All payments are processed by Razorpay and PayPal with 256-bit SSL encryption. Tuftra never stores your card number, CVV, or banking credentials. Your payment is held securely until delivery is confirmed.
4️⃣ Information Sharing
We do not sell your data. We only share when necessary:
- Sellers: Your shipping address to fulfill orders
- Payment Processors: Razorpay/PayPal for transactions
- Legal: If required by law
5️⃣ Your Rights
- Access and review your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing emails anytime
Contact us: support@tuftra.com — we respond within 24 hours.
6️⃣ Cookies
We use cookies to remember your preferences and improve your experience. You can control cookie settings in your browser at any time.
7️⃣ Contact
Questions? Email us at support@tuftra.com