Free Shipping All Orders · Hand Knotted Wool · 30-Day Returns · Verified Seller · Secure Payment · Free Shipping All Orders · Hand Knotted Wool · 30-Day Returns · Verified Seller · Secure Payment ·
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🌀 Ships Rolled
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✅ Verified Seller
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✅ In Stock
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$0🚚 Free Shipping
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Quantity
1In stock
📦 Choose Packaging
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Rolled in Tube
Protective cardboard tube. Best for wool & silk rugs. Let flat for 24hrs on arrival.
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Flat Folded Box
Reinforced flat box. Ideal for smaller rugs. Creases disappear in a few days.
🚚 Shipped by seller via FedEx or UPS · Tracking number provided within 48hrs of dispatch · Estimated delivery: 3–7 business days
I have read and agree to Tuftra's Buyer Terms & Conditions. I understand that I'll pay the seller directly (UPI/Payoneer) at checkout — Tuftra tracks my order but doesn't collect this payment.
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Free Shipping — All Orders
No minimum required. Ships via FedEx, UPS, or USPS. Handled entirely by the seller.
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30-Day Easy Returns
Not happy? Return within 30 days. Item must be unused and in original packaging. Contact support@tuftra.com to start.
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Pay the Seller Directly
After you place your order, we'll show you the seller's UPI ID or Payoneer email to pay them directly. Every seller is manually approved by Tuftra before they can list.
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⭐ 4.9 Seller Rating📦 312 Orders⏱️ Ships in 1–2 days
Product Specifications
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🚚 Shipping & Delivery
All orders on Tuftra are shipped directly by our verified sellers. Tuftra does not hold inventory — your seller packs and ships your rug with care.
Free shipping — USA 🇺🇸 Canada 🇨🇦 UAE 🇦🇪 — no minimum required
Orders ship within 1–2 business days of placement
Tracking number provided within 48 hours of dispatch via email
Shipped via FedEx, UPS, or USPS — seller's choice
Estimated delivery: 3–7 business days within the USA
Large rugs (8×10 ft+) may ship via freight — seller will notify you
📦 Packaging: Your rug will arrive either rolled in a protective cardboard tube 🌀 or flat-folded in a reinforced box 📦 — based on your selection at checkout.
🔄 Returns & Exchange Policy
At Tuftra, your satisfaction is our priority. If you're unhappy with your purchase, we offer a flexible return and exchange policy.
Return or exchange within 30 days of delivery
Item must be unused and in original packaging
Contact support@tuftra.com to initiate the process
For damaged or wrong items — Tuftra covers return shipping cost
For change of mind returns — buyer covers return shipping
💰 Refund Policy
Full refund within 30 days of purchase for eligible returns
Refund processed to original payment method within 5–7 business days
Partial refunds may apply for items with signs of use
📧 Questions? Contact us at support@tuftra.com — we respond within 24 hours.
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Returns & Exchange Policy
Last updated: October 2026
Our Commitment
At Tuftra, your satisfaction is our priority. We connect you with verified artisan sellers and stand behind every purchase. If you're unhappy with your rug for any reason, we're here to make it right.
🔄 Exchange Policy
Exchange within 30 days of delivery
Item must be unused and in original packaging
Contact us at support@tuftra.com to start the process
Customer covers return shipping unless item is wrong or defective
Exchange processed within 3–5 business days of receiving return
↩️ Return Policy
Return within 30 days of delivery
Item must be unused and in original packaging
Contact us at support@tuftra.com to initiate return
Customer covers return shipping unless item is wrong or defective
Items showing signs of use may not be eligible for return
💰 Refund Policy
Full refund within 30 days of purchase for eligible returns
Refund issued to original payment method
Processing time: 5–7 business days after return received
Customer covers return shipping unless item is wrong or defective
🚚 Shipping Policy
All orders include free shipping — no minimum required. Inventory and shipping are handled entirely by our verified sellers. You pay the seller directly; Tuftra tracks the order and helps if anything goes wrong.
Ships within 1–2 business days
Tracking provided within 48 hours of dispatch
Delivered via FedEx, UPS, or USPS
Estimated 3–7 business days within the USA
📞 Contact & Support
For any questions or concerns, reach out to our customer service team. We're here to assist you.
📧 Email: support@tuftra.com · Response within 24 hours We are open Monday–Friday, 9am–6pm EST
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